Frequently asked questions
Quick answers about Cartozo.ai, product feeds, and your account.
What does Cartozo.ai do?
Cartozo.ai optimizes product feeds for Google Merchant Center and similar channels. Instead of a simple AI rewrite, it runs a decision layer: infer likely shopper search intents, score them, pick the best few, then assemble titles and descriptions grounded in your data. You also get mapping, validation, and batch export.
Do I need Google Merchant Center to start?
You can upload a CSV to review and improve feed quality without connecting Merchant Center first. Connecting Merchant Center unlocks publishing workflows where supported.
How is my data protected?
We process your data to provide the service. For details on categories, retention, and security, read our Privacy Policy.
How do refunds work?
Refund eligibility depends on your plan, region, and payment provider. See our Refund Policy for full terms and how to request a refund.
Who can I contact for support?
Email support@cartozo.ai for product, billing, or technical questions.